C. Scott Carver: Averting $25,000 Liquidated Damages
Tuesday, 01 June 2021
Recently, I interviewed C. Scott Carver, Director of Construction and experienced General Contractor, who knows how to drive profitable construction projects and mentor high performing teams. C. Scott Carver was given a high-end tenant improvement project that had fallen behind due to inexperienced supervision at the project helm. “If we did not finish the project
- Published in View Point
Ashok Palani: Streamlining Transactional Email Adds Revenue, Profits, and More Satisfied Customers
Friday, 28 May 2021
All of us have encountered frustrations caused by email design issues. This especially affected our guest, Senior Executive of Business Transformation, Ashok Palani, in a unique way. His company had a flawed and customer-frustrating transactional email experience that suffered from lack of business governance as well as incorrect, confusing, difficult-to-change messaging, and an inability to
- Published in View Point
Kevin Gentry: Rolling Out an International Brand and Strategy Generates New Product Interest
Tuesday, 20 April 2021
A big commercialization project requires many touch points and significant communication skills. This was something that growth and business development leader, Kevin Gentry, was able to successfully tackle through problem solving and perseverance. Here is his story: “As a new product within the organization nears completion of its qualification program, I am promoted and assigned to manage preparation and strategy for product
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Kent Fraser: $137K Savings in Annual Maintenance Cost and No Patient Risk
Monday, 19 April 2021
Recently, I interviewed Senior Business Operations Executive, Kent Fraser, about his handling of a healthcare merger that added a 500-bed tertiary medical center, a community hospital, and 13 separate specialty clinics to the organization, supported by six different telephone system suppliers. The merger necessitated a switchover to an integrated system. Kent said, “…added facilities were
- Published in View Point
Eric Speicher :Turning Around IT Support Crises
Monday, 19 April 2021
The good news was that this firm had tremendous growth, more than doubling the amount of personnel and 18 world-wide offices. The bad news was that calls to the IT help desk often went unanswered, aggravating business users and dampening morale of the group designated to provide service. Senior Global Financial Operations/Technology Executive, Eric Speicher,
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Alexander Chew: Competition is Fierce – Price is Closing Driver – Now What?
Friday, 16 April 2021
When management says, “We have an image as a quality supplier and a reputation for providing a superior product, so why should we lower our rates?”, what is the next and most logical course of action? Senior Sales & Marketing Management Leader, Alexander Chew, faced this specific dilemma and discovered a solution that he considers
- Published in View Point
Tim Waldron: Building a Dashboard That Became the Nerve Center for 200M Global Google Partner
Friday, 16 April 2021
I had the opportunity to speak with Tim Waldron, a Senior Growth Strategy & Execution Executive, who worked with his internal developers to create a dashboard to connect not only the arms of the business, but the company as a whole. The result was a massive increase in company value. Here is Tim’s story: “The
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Sean Reilly: Creating an Investigative Team Adds New State Revenue
Thursday, 15 April 2021
After being asked to form a new team to investigate construction crimes in New Jersey, there was no better man for the job than senior security director, Sean Reilly. Sean developed the memorandum of understanding and organized a budget while also assembling and retaining a crack team that not only exposed fraud, but actually generated
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Greg Bengtson: Labor Laws Threaten Ability To Close Factories – 80% Business Risk
Tuesday, 02 March 2021
The following encapsulates an informative and thought-provoking conversation I recently had with strategic planning expert, Greg Bengston. Historically, Greg Bengston’s European organization was operated in a very decentralized fashion. This resulted in having a large factory footprint and high manufacturing costs, which put them in a position with under-utilized capacity. Greg was charged with bringing
- Published in View Point