The partnership with Ryla Teleservices, the Kennasaw GA based call-center, was the accomplishment of a program goal at New Hope Enterprises, a non-profit agency which helps people who are unemployed or underemployed to become self-sufficient. The model used was based on Tonya Hughes’ master’s degree final project.  “It was designed to assist women re-entering the workforce
Marketing is about people, especially in LATAM markets. People are affected by their affinity groups (types of groups – grandmothers, teenagers, etc. – that are buying certain products for reasons not necessarily aligned with a specific demographic), consumer behavior, values, beliefs, and cultures.  The way they express themselves can change the way they buy. Robert
Rapid growth is exciting but not always efficient when it comes to building a supply chain organization. Eventually, most leaders face the challenge of right-sizing their overhead for the business to remain competitive.  Sometimes this can be done with technology alone, but more often it requires a reduction in headcount and/or restructuring of roles and
Clayton Huber, the General Manager of Commercial Plumbing and HVAC at a pump manufacturer, was tasked with finding a way to lower the cost of making base plates. The following is his experience and the outcome that ensued: “Success of adding automation to some of the welding processes relied on standardizing the design of primary components
The Veterans Healthcare Systems of the Ozarks (VHSO) is located in Northwest Arkansas and serves a Veteran’s population in three states.  Mr. Kelvin Parks developed networks and alliances with the Federal Delegations for Arkansas, Missouri and Oklahoma, to include state and local government officials.  He also met quarterly with all Veteran’s Service Organizations to provide facility updates and seek
Dale Taylor remembers the day he received the call like it was yesterday.  “It was a beautiful Sunday afternoon when my phone rang, and that call changed everything. On the phone was my Director of Maintenance and Engineering for GBC, and his news was not good,” Taylor said.  GBC Metals, the leading producer of copper-based
As a consultant, Mike Anderson was brought into the massive 2.3m sf PSEB Fulfillment Center as interim SVP of Global Distribution & Logistics until the new SVP could relocate to Columbus, OH from California nine months later. The PSEB operation had recently combined a second business (PacSun) in the building with the original business (Eddie
Terry Arcuri joined the exploration team in 2012 as a senior exploration geologist. He quickly became a valuable team member working to identify and assess potential business opportunities for upcoming OCS lease sales. Based on team recommendations and partner negotiations, competitive bids were sent out on multiple high-value opportunities. He won a project award worth
I recently had to opportunity to speak with with Senior Business Development Executive, Robert Hazlett, who explained how he created a comprehensive strategy to win over his team and client after an underwhelming RFP response. Here is the process in his own words: “I identified a transformational business development opportunity through a Request for Proposal
David Watkins, in his recent role as Director & Head of Supply Chain Management for a public utility company, was recruited to lead and transform the supply chain organization in support of the company’s strategy.  Upon arriving in this role, David developed and presented his 90-day plan to senior leadership which they approved. His first