Dale Taylor remembers the day he received the call like it was yesterday.  “It was a beautiful Sunday afternoon when my phone rang, and that call changed everything. On the phone was my Director of Maintenance and Engineering for GBC, and his news was not good,” Taylor said.  GBC Metals, the leading producer of copper-based

Poor management decisions impacting policy and company performance, as well as serious safety issues were threatening an upcoming contract renewal and eroding a company’s reputation. These were only a few of the problems facing Ken Walker, Senior Nuclear Management Consultant, when he was asked by the BOD of a contractor company to fix the issues,

Ken Walker: Achieving the Highest Level of Performance in Complex Organizations