Danielle Cichon: Exec Fosters Vital Upgrades in Company’s Billing Model

Practice partners and clinic management were questioning the inflated cost and lack of transparency of the company’s billing practices. Despite never having undergone an audit or producing a billing report in two years, the business manager still expressed confidence in the accuracy of all activity.  Business Development Executive, Danielle Cichon recognized an inadequacy as well
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Charles Swanson: Tech Exec Devises Application to Computerize Company’s Commissary Operations

The commissary portion of Swanson Services Corporation began in the company’s vending operations department. At the time, all inmate accounting was done by hand and was extremely labor intensive. There was also an issue with inventory shrinkage. Inmates or officers often walked away with items without paying for them, and inventory was used in some
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Paul Altobelli: Leadership Exec Realigns Company, Boosts Value

Paul Altobelli inherited a 52-year old industry-leading company. However, it was bleeding financially and their core brand was stagnant. As newly appointed President, Paul initiated a thorough review and realized that additional revenue streams and volume were required to drive down operating costs.  He also saw possibilities for new market development and expansion. Paul instructed
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Juan Mendoza: University Chief Economist Revives Master’s Program

A leading university in Peru was considering shutting down its master’s Program in Economics due to lack of profitability and low enrollment. Dr. Mendoza was hired as Director of the Program with the expectation that he would lead the transition into the shutdown. However, Dr. Mendoza decided that closing the program was not the right
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Doug Neibloom: CFO Refines Ops Flow, Boosts Unique Facility Performances

Douglas “Doug” Neibloom started as Chief Financial Officer with Royal Senior Care in November of 2005. The office environment was visibly rundown with outdated grey cubicles on the second floor of a supermarket strip mall. The company had just acquired its 6th and 7th properties. Each were considerably sized communities of 140 and 202 units,
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Jeff Hosken: Improving Safety for 9500 employees with a 30% Decrease in Cost

For reasons of safety and based on past incidents, the Indian government requires companies to safely transport female employees working during hours of darkness to and from their homes. Particularly for companies operating Business Process Outsourcing (BPO) centers, this results in most employees being transported 24 hours per day, six days per week, year-round. Since
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Valerie El-Jamil: What is Resiliency and Why is it Important?

According to the Harvard Business Review, resiliency is defined as “the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.”[1]  Valerie El-Jamil, a senior coach with the Human Capital Strategies Firm, Stewart, Cooper & Coon, said the focus is on dealing with a situation and moving forward.
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It doesn’t have to be expensive, at least according to Del Winn. I recently spoke with Dell, a global expansion coach, business leader, complex problem solver, and international deal-making attorney, who really can solve complex manufacturing and sales expansion problems. Del was asked to accompany InterDigital Communications Corporation’s salesman to Nanjing, China to negotiate a

Del Winn: Wireless Digital Equipment & Global Expansion

Because change is constant, those who work in Human Resources sometimes face frustration and even professional isolation. After all, human nature shows that people tend to resist change, and HR professionals encounter this on a daily basis. I was discussing the issue at lunch with Human Resources Manager, HR Business Partner and Director, Judy Garza

Judy Garza: How HR Workers Can Help Employees Embrace Change

Poor management decisions impacting policy and company performance, as well as serious safety issues were threatening an upcoming contract renewal and eroding a company’s reputation. These were only a few of the problems facing Ken Walker, Senior Nuclear Management Consultant, when he was asked by the BOD of a contractor company to fix the issues,

Ken Walker: Achieving the Highest Level of Performance in Complex Organizations