Kent Fraser: $137K Savings in Annual Maintenance Cost and No Patient Risk

Recently, I interviewed Senior Business Operations Executive, Kent Fraser, about his handling of a healthcare merger that added a 500-bed tertiary medical center, a community hospital, and 13 separate specialty clinics to the organization, supported by six different telephone system suppliers. The merger necessitated a switchover to an integrated system. Kent said, “…added facilities were
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Alexander Chew: Competition is Fierce – Price is Closing Driver – Now What?

When management says, “We have an image as a quality supplier and a reputation for providing a superior product, so why should we lower our rates?”, what is the next and most logical course of action? Senior Sales & Marketing Management Leader, Alexander Chew, faced this specific dilemma and discovered a solution that he considers
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Keith Higdon: $30M in Revenue – Increased Customer Retention – Improved Product Delivery

Not long ago, I spoke with Keith Higdon, a Senior Operations Executive who specializes in optimizing top and bottom line margins, about one of his biggest challenges. Keith said, “Recently, I worked with a company in business for 65+ years whose pricing was stagnant. The division I was asked to help had $400 M annual
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Rick Zessar: What Would you Do? Three-Day Commercial Production During Covid-19: Child Actor, Filming Crew and Location Host Backed Out

This what Rick Zessar — a highly-successful and experienced Executive Producer for advertising, branded content, animation, production, and post-production for broadcast, digital, and social media channels and companies — was presented with.  Rick was asked to freelance-produce a commercial in New Orleans – just as the city began shutting down due to the Covid-19 pandemic.
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That’s right, country music isn’t the only draw to this great city.  They also secured the Southeastern Men’s and Women’s Basketball Conference with a contract that will generate between $18-$20,000,000, annually, through 2035.  One of the key players in orchestrating the winning approach for the contract was Jay Grider, who was Vice President of Events

Jay Grider: VP Generates $378,000,000 Income For Nashville, TN

I constantly come across great stories where competing issues create unbelievable pressure for all involved. Nelson Oliveros knows this all too well.  Nelson was assigned overall-oversight safety management for 4 mature oil fields encompassing 2,600 wells, and a value of 1.2 billion barrels of oil.  “I was asked to support the uplifting  of production and

Nelson Oliveros: Production increase (150%) On 40-year Old Equipment with 1.2 Billion Barrels of Oil At Stake

Video Conversation with Fred Coon  (View Below) Just the other day, I was speaking with Nick Siefers about manufacturing production issues. He shared a unique situation that he had solved, and I want to share that with you. Throughout both of our careers, we have encountered this very problem.  Nick said, “The startup firm was

Nick Siefers: Lean Concepts Yield $250,000 Savings

Ron Lacey: $35M Loss to $4M Profit and 48% Gross Margin Increase. HOW?

Video Conversation with Fred Coon  (View Below) The answer: Quick action, creative problem-solving, innovation, motivating cross agency teams and plain old hard work by Ron Lacey. In speaking with Ron Lacey recently, we were discussing a problem where his corporate leadership could not specifically identify causes for not achieving profitability.  His CFO asked Ron to
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