David Mashaal: Exec Sources Ideal Supplier to Advance Product Availability
Friday, 24 February 2023
Termination of the licensing agreement authorizing marketing of one of the company’s premier products loomed near. However, the licensor was refusing to extend the term intending instead to appropriate the business. With the availability window rapidly closing, replacing the supplier became a necessity to avoid a no-stock situation. David Mashaal, a US/INTL negotiation expert, sourced
- Published in View Point
Michael Ray: Op Exec Builds Enduring Strategic Retail Upgrades
Thursday, 22 September 2022
Michael Ray is a change management, result-focused, operations leader who introduced innovative approaches to a perplexing retail challenge which resulted in extremely high profits and improvements that stood the test of time. Here is his story: The company’s resort stores in Florida, Arizona, and California were underperforming in the areas of average stores sales, comparative
- Published in View Point
Caroline Keros: NPS Yields $800,000 in Fresh Customer Opportunities
Wednesday, 24 February 2021
When Caroline Keros was given the job of Sales and Marketing Director, her company had a 2020 goal to achieve less than 5-10% churn for current customers. Given a global customer base of less than 50, Caroline was told that maintaining a strong relationship with every customer was extremely important. Previously, contact with customers was
- Published in View Point