Alexander Chew: Competition is Fierce – Price is Closing Driver – Now What?
Friday, 16 April 2021
When management says, “We have an image as a quality supplier and a reputation for providing a superior product, so why should we lower our rates?”, what is the next and most logical course of action? Senior Sales & Marketing Management Leader, Alexander Chew, faced this specific dilemma and discovered a solution that he considers
- Published in View Point
Tim Waldron: Building a Dashboard That Became the Nerve Center for 200M Global Google Partner
Friday, 16 April 2021
I had the opportunity to speak with Tim Waldron, a Senior Growth Strategy & Execution Executive, who worked with his internal developers to create a dashboard to connect not only the arms of the business, but the company as a whole. The result was a massive increase in company value. Here is Tim’s story: “The
- Published in View Point
Sean Reilly: Creating an Investigative Team Adds New State Revenue
Thursday, 15 April 2021
After being asked to form a new team to investigate construction crimes in New Jersey, there was no better man for the job than senior security director, Sean Reilly. Sean developed the memorandum of understanding and organized a budget while also assembling and retaining a crack team that not only exposed fraud, but actually generated
- Published in View Point
Greg Bengtson: Labor Laws Threaten Ability To Close Factories – 80% Business Risk
Tuesday, 02 March 2021
The following encapsulates an informative and thought-provoking conversation I recently had with strategic planning expert, Greg Bengston. Historically, Greg Bengston’s European organization was operated in a very decentralized fashion. This resulted in having a large factory footprint and high manufacturing costs, which put them in a position with under-utilized capacity. Greg was charged with bringing
- Published in View Point
Caroline Keros: NPS Yields $800,000 in Fresh Customer Opportunities
Wednesday, 24 February 2021
When Caroline Keros was given the job of Sales and Marketing Director, her company had a 2020 goal to achieve less than 5-10% churn for current customers. Given a global customer base of less than 50, Caroline was told that maintaining a strong relationship with every customer was extremely important. Previously, contact with customers was
- Published in View Point
David Traub: Supplier Owes $35M Considers Chapter 11 – How To Turn This Into $2M In Profit?
Monday, 08 February 2021
When a critical supplier is considering Chapter 11 Bankruptcy and still owes your company $35M, it leads to some sleepless nights. David Traub, International Joint Ventures, Partnerships and Strategic Alliances expert; inherited just such a situation when his company appointed him Head of Precious Metals Trading for the Americas. He discovered that not only was
- Published in View Point
Suresh Joshi: Marketplace Competitiveness Increases to 82%
Tuesday, 19 January 2021
When senior director, Suresh Joshi approached the issue of marketplace competitiveness, his first look confirmed the following: “Our initial services for sellers to review the best marketplace prices was insufficient, since 25% of the sellers took more than eight hours to opt-in. I led a bottoms-up ideation with my team in partnership with my product
- Published in View Point
Valerie El-Jamil: What is Resiliency and Why is it Important?
Tuesday, 05 January 2021
According to the Harvard Business Review, resiliency is defined as “the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.”[1] Valerie El-Jamil, a senior coach with the Human Capital Strategies Firm, Stewart, Cooper & Coon, said the focus is on dealing with a situation and moving forward.
- Published in View Point
Craig Mezik: Corporate Expansion Reaches a $350M Cash Flow Increase In 6 Months
Thursday, 12 November 2020
All companies want to expand at some point during their growth history. Aggressive expansion and diversification initiatives require more planning and require significant increases in cash flow to fuel those plans. Recently, I spoke with Craig Mezik, a Senior Financial Management Executive who shared a powerful story on how to simultaneously increase cash flow, improve
- Published in View Point
Ivan Orrego Sr.: Measuring Customer Satisfaction – How to Make Good Even Better
Tuesday, 03 November 2020
Gaining and keeping customer satisfaction high is tough, no matter the industry. One way many companies keep up is to keep score; but a score on what? I hate detail, but this story requires some terminology that many of us do not use, so here goes. In the banking and credit union industries, it’s KPI’s,
- Published in View Point